As in all areas of public life, it is also important for medical practices to be accessible. Accessibility in medical practices and other areas means that people with various physical, sensory, or cognitive impairments have unrestricted access to all areas. We explain why accessibility in medical practices is particularly important, which measures practice owners can take, and how these can be implemented.
What does accessibility mean in a medical practice?
Accessibility describes the complete and independent accessibility and usability of all areas of a practice for everyone, regardless of their physical abilities. This refers not only to the entrance area and the interior spaces, but also to communication and information dissemination.
Why is accessibility important in a doctor's office?
While accessibility is not yet a legal requirement for medical practices, it is a sign of inclusion and respect for all patients. Only then can people with disabilities access medical care independently and without assistance. A wheelchair-accessible practice grants access to a wider patient group and thus ensures greater patient satisfaction.
Accessibility measures in the doctor's office
To ensure accessibility in a doctor's office, several measures can be planned that require more than just adapted furniture.
Access and Entrance
Barrier-free access to a practice begins even before the practice itself. The path to the practice should be well-lit, level, and non-slip. For wheelchair users, access should be stepless or have a ramp with handrails that is not too steep. Automatic door openers or doors that are easy to open are also helpful. The rooms inside the practice should be designed so that there is sufficient freedom of movement for wheelchair users and people with other disabilities.
Door and Movement Freedom
The doors in the practice should have a minimum width of 90 cm to provide sufficient space for wheelchair users and people with walking aids. All hallways and rooms of a practice should be designed so that every patient can move without restrictions.
Accessible Restrooms
Especially with restrooms, attention should be paid to accessibility in a medical practice. These should offer sufficient space for wheelchair users, have grab bars on the walls, and have an emergency call option. Also useful are a height-adjustable sink and a mirror that can be used while seated.
Furnishings and Equipment
Waiting rooms and treatment rooms should be equipped with suitable seating that is accessible to all people with and without physical limitations. Height-adjustable treatment chairs and examination tables are also useful furnishings for a barrier-free medical practice. This facilitates the work of the medical staff.
Communication and Information
In addition to the equipment, accessibility in medical practice communication is also important. This refers to both visual and auditory aspects. Signage in the practice, for example, should be easy to read and written in simple language. Tactile guidance systems or Braille for visually impaired patients can also facilitate communication. For hearing-impaired patients, induction loops or sign language interpreters are helpful. Being able to communicate clearly with patients aids treatment and strengthens patient loyalty.
Implementing Accessibility in Medical Practices
To establish accessibility in your own medical practice, several measures can be implemented step by step. It is also worthwhile to seek professional help for inclusion.
Assessment and Planning
The first step towards an accessible medical practice is a comprehensive assessment of the current situation. Check everything for accessibility, conduct surveys among your patients, and plan how to remove obstacles in your practice.
Consultation and Support
Expert support, such as from architects specializing in accessible construction or advisory services for people with disabilities, can be invaluable for your renovation plans. They can provide valuable tips and recommendations. By involving and obtaining approval from experts, you ensure that all measures comply with the applicable accessibility standards for medical practices.
Financing Options
Special funding is available for some renovations that contribute to inclusion. Inform yourself thoroughly before you begin construction. This way, you don't have to bear the costs of the measures alone.
Staff Training
Sensitize and train your practice team for empathetic interaction with patients with disabilities. An understanding and helpful team makes visiting the doctor easier for every patient. Special training can help reduce staff anxieties about interacting with people with disabilities and improve communication.
Benefits of Accessibility in Medical Practices
Accessibility in medical practices makes everyday practice easier for both patients and practitioners. It increases patient satisfaction and loyalty, opens your practice to a wider patient group, and improves your practice's image. The question 'Does a practice have to be accessible?' should therefore always be answered with a yes. Working conditions for your team can also improve, as accessibility in a medical practice can make practice workflows more efficient. No additional staff is required for people with disabilities, as they can move independently through the premises. An accessible practice shows that all patients are respected and medically cared for.
Conclusion: Accessibility in your medical practice as an opportunity and obligation
Implementing accessibility in your medical practice is an important step towards inclusion and equal opportunities. Be a role model with your practice and implement appropriate measures. In our online shop, you will find a variety of products that can help you design your accessible practice decoratively. Discover our wide selection of anatomy picturesthat will turn your waiting room into a real eye-catcher. For people with visual impairments, tactile anatomy stickers can offer an engaging activity. You will also find a selection of cute gifts such as anatomy socks or anatomy pins for young patients with disabilities in our product range.